Solutions
Employee Enablement
New starters should not need to memorize a handbook before they can be useful. Guided procedures let people do the work correctly the first time, and learn while they do it.
The problem
Onboarding that depends on who you sit next to.
New employees spend their first weeks searching for documents and interrupting colleagues. Long manuals are read once and forgotten.
Managers have no easy way to know which procedures someone has actually practised.
Scenario
Preparing a new starter’s first week
A hiring manager follows one procedure. It adapts to whether the starter is remote, and hands off to the equipment request when needed.
- Step Confirm start date and role
- Decision Signed contract on file?No → pause and contact HR
- Decision Remote or on site?On site → reserve a desk
- Linked procedure Order and ship equipment
- Outcome First-week plan sent
Before and after
How the work changes
Without guided work
- A long onboarding document
- Steps that do not apply to this role
- Questions sent to busy colleagues
- No record of what was practised
With Ask Compass
- A procedure that adapts to the answers given
- Only the steps that apply are shown
- Exceptions explained at the step they affect
- Planned: assignments, checks and completion records
What to expect
- New people productive sooner, with fewer interruptions
- The same standard of work from day one
- Managers can see what has been followed
These are the intended effects of guided work. Ask Compass does not publish customer results it cannot verify.
Relevant capabilities
Built from these parts of the platform
Map one of your processes with us.
Tell us about a procedure your team finds hard to follow. We will show how it would work as guided steps.